Green Pricing; the narrow escape for the retailers - A lesson from Wilko
Barely two decades ago, it was Woolworths in Administration sale mode, and now no other retailer than the cut-price chain Wilko, who occupied many of the former stores of Woolworths when they seized operations.
It
comes to many as a big surprise especially consumers who have for long enjoyed
great deals from the retailer which has now become their only source of home
products. However, industry analysts and observers only see this as the final
stage of the events spanning the past couple of years. Last year alone, it shut 15 stores and squeezed
its head office structures to cut costs. Between 2021 and last year it lost
about 1,600 staff, reducing its headcount to 12,400 from the about 14,000 staff
in their role.
Retail
pundits have attributed this bust to different reasons including the management
and ownership structure of the firm, large stores in expensive locations of new
stores, but I will stick my nose out and attribute it solely to the lack of a
flexible pricing strategy especially after COVID.
It
is no secret that the target customer base of the Wilko brand is high street
footfalls, who obviously are extremely price sensitive. In the heat of the
moments from the start of the pandemic, Wilko was considered a necessity store
by the government and hence allowed to operate within lockdown though Covid
restricted movements, hence the 40% decline in Wilko footfalls for the 2020
year.
It
was at this material stage when the management should have considered looking
at the pricing strategy and maximizing other possible streams of income available
to the retail brand.
Continuity
is extremely important and should not be sacrificed for temporal profitability
or customer base especially when selling goods with low profit margins. With low
footfalls, low sales, low profits, constant operational and consumption costs,
and obviously low supplies, the obvious strategy was to twerk the prices to
cover the increasing cost. This obviously would not have been a welcomed news
for the customer base but then, desperate times call for desperate measures for
survival.
This
is what calls for the concept of Green pricing, a pricing scheme that compels businesses
to look more into the wider future and not solely on instant gratification.
The
concept of "Green Pricing" aligns with the idea of incorporating
sustainability and long-term industry dynamics into pricing strategies. This
approach reflects a more holistic view of the costs and impacts associated with
products, including environmental and social considerations. Let's break down
the concept with some illustrations:
Traditional
Pricing vs. Green Pricing
In
traditional pricing, businesses primarily focus on covering production costs,
overheads, and desired profit margins when setting product prices.
Environmental and social impacts are often externalized, leading to potential
negative consequences for the environment and society.
Green
Pricing goes beyond immediate financial considerations and takes into account
the long-term effects on the environment and society. It involves assessing the
true costs of production, including factors like resource depletion, carbon
emissions, social welfare, inflation, exchange rates, political climate,
seasonal effects, and other such factors as may be necessary to ensure to
safety of the business, the society’s livelihood and general welfare.
Components
of Green Pricing
Environmental
Impact
Consider
a clothing retailer that traditionally prices its products based on
manufacturing costs and desired profits. With Green Pricing, the retailer would
also account for the environmental impact of materials, manufacturing
processes, and transportation. For example, organic cotton might have a lower
environmental footprint than conventionally grown cotton.
Lifecycle
Analysis
A
technology company could apply Green Pricing to its electronics products.
Instead of solely focusing on manufacturing costs, the company considers the
entire lifecycle, including raw material extraction, production,
transportation, use, and end-of-life disposal. This could lead to product
designs that are easier to recycle or repair.
Future
Trends and Regulation
A
food manufacturer might factor in potential future regulations and market
trends related to sustainability and health. Green Pricing could result in
products with lower sugar content or eco-friendlier packaging to meet
anticipated consumer preferences and regulatory changes.
The
retail Perspective
Retailers
generally control less of the production processes of the items they sell. In
their bid to implement green pricing strategies, they should focus more on
factors that will ensure their survival after meeting all the regulatory,
financial, and social requirements of the business. Such a strategy might not
give immediate benefit but will provide the needed assurance that the business
has a life in the foreseeable future, hence an assurance of the going concerns
of the brand.
Communicating
Value
Green
Pricing involves transparently communicating the rationale behind price
adjustments. Companies could provide information on how the pricing aligns with
sustainable practices and benefits.
Retailers
can educate consumers about the positive impacts of Green Pricing. By
highlighting the efforts being made to reduce the product's environmental
footprint, they can engage environmentally conscious consumers. More social work
and sponsorships can be done to keep the brand in the minds of consumers.
The
long-term benefits of Green Pricing are market leadership and resilience to factors
that may push the business into closure.
Companies
that adopt Green Pricing demonstrate their commitment to sustainability,
potentially attracting environmentally conscious consumers and setting
themselves apart as industry leaders.
Considering
future industry dynamics helps companies anticipate and adapt to changing
market conditions. By factoring in sustainability, companies can be better
prepared for shifts in consumer preferences and regulatory landscapes.
In
essence, Green Pricing involves a shift from short-term profit-focused pricing
strategies to more holistic approaches that consider the broader implications
of a product's lifecycle. This approach not only benefits the environment and
society but also positions businesses for long-term success in a changing
world. It's important to note that implementing Green Pricing requires careful
analysis, collaboration across departments, and a commitment to sustainable
business practices.
Writer:
Abdul-Rahim Iddrisu
Labels: Green pricing, pricing, retail, Wilko